Customer Service Technique Mistakes You Might Be Making and How to Fix Them
Customer service is paramount to any business, and has a big impact on a customer’s desire to return for more. It is easy to make customer service mistakes without even realizing. You and [...]
Great Leaders Encourage Others to Speak Their Minds
It takes a pretty confident person to create an organization where ideas, input, and even counter points are free-flowing amongst leaders. The more confident you are about what you believe—and [...]