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    The Customer Service and Emotional Brand Building Guru
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    Archives

    Monthly Archive for: "October, 2016"
    Home » Archives for October 2016
     Fix or Fire Poor Performers?
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    By Scott Deming Speaker
    In Blog
    Posted October 27, 2016

    Fix or Fire Poor Performers?

    It’s always more pleasant to tell someone, “We’re happy to welcome you to our company,” than “We’re sorry, but we have decided to let you go.” Hiring and [...]

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     CEOs Must Manage Their Own Psychology Before Managing Others
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    By Scott Deming Speaker
    In Blog
    Posted October 24, 2016

    CEOs Must Manage Their Own Psychology Before Managing Others

    It’s impossible to overestimate the importance of personal psychology for a CEO. Running a business and managing employees can be incredibly taxing, both physically and emotionally. Because the [...]

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     Managers Should Not Shy Away From Giving Constructive Feedback
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    By Scott Deming Speaker
    In Blog
    Posted October 20, 2016

    Managers Should Not Shy Away From Giving Constructive Feedback

    Having a frank conversation with employees about performance can be uncomfortable for many managers, but you owe it to people on your team to share constructive feedback. Given correctly, both [...]

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     The Major Motivations for Today’s CEO
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    By Scott Deming Speaker
    In Blog
    Posted October 17, 2016

    The Major Motivations for Today’s CEO

    From the Board of Directors to corporate performance, from planning into the future to leadership development and more, a Chief Executive Officer is motivated by numerous forces. Among them is [...]

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