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The times when customers could contact a company on a single channel are long gone, paving the way to a multi-channel customer service. With a growing number of mobile users, there are even more [...]

Work has its fair share of challenges, problems, and conflicts that are commonly addressed in corporate business training seminars. While some are easy to solve, others can be difficult and will [...]

When analyzing business success, top management looks for answers in data, statistics, models, and other figures, often overlooking the most valuable asset right in front of them: employees. The [...]

A family business can create a legacy that lasts generations, but it requires a little extra planning and patience. Small business workshops can start you off on the right foot. Here are some [...]