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Having a frank conversation with employees about performance can be uncomfortable for many managers, but you owe it to people on your team to share constructive feedback. Given correctly, both [...]

From the Board of Directors to corporate performance, from planning into the future to leadership development and more, a Chief Executive Officer is motivated by numerous forces. Among them is [...]

There are, essentially, two different types of fishing: One way, you cast a net into the sea, pull it in, and sift through the contents for what you want. Or, you can understand the habit, [...]

Customer service is paramount to any business, and has a big impact on a customer’s desire to return for more. It is easy to make customer service mistakes without even realizing. You and [...]

It takes a pretty confident person to create an organization where ideas, input, and even counter points are free-flowing amongst leaders. The more confident you are about what you believe—and [...]