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Leadership and Customer Service Speakers

I don’t know about you, but I like my morning routine. However, I try to not let the comfort and ease of my morning routine spill into the rest of my day. Routine is comfortable. It’s calming. It makes us feel like we’re in control of our lives. It makes us feel safe. But sometimes being safe can be a detriment.

If you’re in leadership and your organization is going through change, which it almost certainly is at some level, there’s a very good chance there are people within your organization resisting this change. But why? As I just mentioned, routine is easy. Change is scary.

As a leader, you can play a big role in helping to transition your team to your company’s new technology, new policies and procedures, new strategic plan and new vision. But how? One way is to demonstrate how staying stagnant means avoiding possible growth – how sticking with the status quo only takes you so far. Believe me, as a leader, it may be easier to avoid efforts to
help your team embrace new ideas and behaviors, but a better option is leading change.

Change management is a way to make change and transitions to new approaches and new ideas seamless, painless and positive. Are you a change manager? If you’re in a leadership role, you need to be.

I conduct leadership and change management training workshops and keynote presentations. If you’re looking for real change, give us a call!

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