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    The Customer Service and Emotional Brand Building Guru
    • Home
    • About Scott
    • Services
      • Virtual Keynote Speaker
      • Keynote
      • Seminars
      • Training
        • Virtual Training
      • Consulting
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    Blog

    Home » Blog » Page 3
     Disruptive vs. Destructive Innovation – From Entrepreneur Magazine
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    By Scott Deming Speaker
    In Blog
    Posted October 12, 2023

    Disruptive vs. Destructive Innovation – From Entrepreneur Magazine

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     Why Do People Resist Change, and How Can You Help?
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    By Scott Deming Speaker
    In Blog
    Posted September 8, 2023

    Why Do People Resist Change, and How Can You Help?

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     Where Have All The Nice People Gone? Wanna Kill Your Brand? Deliver Poor Customer Service!
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    By Scott Deming Speaker
    In Blog
    Posted September 1, 2023

    Where Have All The Nice People Gone? Wanna Kill Your Brand? Deliver Poor Customer Service!

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     The Best Way to Build Your Brand? The Ultimate Customer Experience!
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    By Scott Deming Speaker
    In Blog
    Posted August 31, 2023

    The Best Way to Build Your Brand? The Ultimate Customer Experience!

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     Boss vs Leader
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    By Scott Deming Speaker
    In Blog
    Posted August 29, 2023

    Boss vs Leader

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     The Ultimate Customer Experience Formula – A Five Step Process
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    By Scott Deming Speaker
    In Blog
    Posted August 28, 2023

    The Ultimate Customer Experience Formula – A Five Step Process

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    By Scott Deming Speaker
    In Blog
    Posted May 22, 2017

    Three Techniques I Use As a Motivational Speaker

    Have you ever worked for a boss who seemed to be pushing one way but the team dynamics were constantly pulling the other? Although change in an organization starts from the top down, it [...]

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    By Scott Deming Speaker
    In Blog
    Posted May 15, 2017

    Rethink Customer Service: 4 Ways to Give Consumers the Ultimate Experience

    The needs and expectations of consumers have shifted dramatically over the past few decades. Today’s customers still want a great product at a reasonable price, but they also want a [...]

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    By Scott Deming Speaker
    In Blog
    Posted May 8, 2017

    Four Ways Leaders Can Shape Their Corporate Culture

    As a founder or CEO of a large business or corporation, it is vital to achieve and maintain an enjoyable company culture. This not only leads to new hires, but it also keeps current employees [...]

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    By Scott Deming Speaker
    In Blog
    Posted May 1, 2017

    Taking Your Startup to the Next Level

    In today’s market, the startup has become a blanket term used for up-and-coming companies of various sizes. Originally, a startup was used to define a business with a small number of [...]

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